Privacy Policy

Last updated: July 2025

This Privacy Policy describes how Markopsbot ("we," "our," or "us") collects, uses, and protects information when you use our Marketo Admin Chrome extension ("the Extension") and our website services.

Information We Collect

Marketo Admin Extension

The Marketo Admin extension operates locally within your browser and processes data from your Marketo instance. The extension:

• Does NOT collect or transmit personal data from your Marketo instance to our servers
• Stores extracted Marketo data locally in your browser using Chrome's local storage API
• Accesses only the Marketo domains you visit (*.marketo.com, *.marketodesigner.com, *.adobe.com)
• Uses necessary permissions only to provide functionality within Marketo interfaces

Anonymous Usage Analytics

We collect limited anonymous usage analytics to improve the extension:

• Feature usage statistics (which features are used most frequently)
• Error reporting (to identify and fix bugs)
• Performance metrics (loading times, success rates)
• General usage patterns (number of extractions, search queries performed)
• Cryptographically hashed identifiers (SHA-256 hashed email and instance ID for session management)

Important: These analytics are completely anonymous and do not include any personal information, Marketo data, or identifiable information about you or your organization. Any identifiers are cryptographically hashed (SHA-256) making them impossible to reverse to original values.

Website Contact Forms

When you contact us through our website forms, we collect:

• Name and email address
• Company information (if provided)
• Phone number (if provided)
• Message content and project details

Cookie Declaration

How We Use Information

Extension Data

• All Marketo data processed by the extension remains on your local device
• Anonymous analytics help us improve extension features and performance
• Error reports help us identify and fix technical issues

Contact Information

• To respond to your inquiries and provide consulting services
• To send information about our services (only if you consent)
• To improve our website and services

Data Security

We implement appropriate security measures to protect your information:

• The extension processes data locally and uses Chrome's secure storage APIs
• Website communications are encrypted using HTTPS
• We limit access to personal information to authorized personnel only
• We regularly review and update our security practices

Third-Party Services

The extension and website may use the following third-party services:

• Chrome Web Store: For extension distribution and updates
• Google Analytics: For anonymous website usage analytics (if enabled)
• Hosting Services: For website hosting and delivery

Your Rights and Choices

You have the following rights regarding your information:

• Access: Request information about data we have collected
• Deletion: Request deletion of your contact information
• Correction: Request correction of inaccurate information
• Opt-out: Unsubscribe from communications at any time

Extension Data Control

• You can clear all locally stored data through the extension settings
• You can disable analytics collection in the extension preferences
• You can uninstall the extension at any time to remove all local data

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

International Data Transfers

If you are located outside the United States, please note that information we collect may be transferred to and processed in the United States. By using our services, you consent to such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes by updating the "Last updated" date and, for extension users, through the extension update mechanism.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Extension Permissions Explained

The Marketo Admin extension requests the following permissions: